Achieve 100% Approval on Marketplace Claims with Our Intelligent Returns QC Solution

Stop losing money to fraudulent returns.

Evidsure captures timestamped visual proof at dispatch, links it to your Order ID, and stores it securely — so you win every dispute.

80-90%Claim Win Rate
70-80%Return Loss Reduction
7+Marketplaces Supported

Marketplace Compliance You Can Trust

500+ sellers
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Every E-commerce Seller Faces the Same Problem

Without visual proof, marketplace claims fail — and losses pile up.

₹500 – ₹50K per return

Fake or Damaged Returns

A customer returns a fake or damaged item and claims it was yours. Without timestamped video proof, you have no way to dispute it.

Claims Rejected for Lack of Evidence

Marketplaces require order-linked video proof. If you can't provide it, the claim is rejected — even when you're clearly in the right.

₹1L+ per month during sales

Losses Scale During Sale Season

Return fraud spikes during sale events. Without a proof system, losses reach lakhs per month.

No Centralized Evidence Management

CCTV footage is hard to search, often overwritten, and not in the format marketplaces require for claims.

Calculate Your Monthly Return Fraud Loss

See how much Evidsure could recover for your business.

Daily Fraud Loss

₹0

Monthly Fraud Loss

₹0

Annual Fraud Loss

₹0

Potential Monthly Recovery at 85% Win Rate

₹0

Evidsure vs Traditional Returns Management

Video Linked to Order ID

Traditional CCTV

Manual search through hours of footage

Evidsure

Auto-linked to Order ID, SKU and AWB

Marketplace Compliance

Traditional CCTV

Not accepted by most marketplaces

Evidsure

100% compliant — Amazon, Flipkart, AJIO, Myntra, Meesho, Nykaa

Setup Time

Traditional CCTV

Days of installation

Evidsure

Live in under 24 hours

Claim Filing

Traditional CCTV

Manual — find, clip, upload footage

Evidsure

One-click evidence retrieval and submission

Storage

Traditional CCTV

Local only — risk of footage loss

Evidsure

Encrypted cloud with automatic backups

Hardware Required

Traditional CCTV

High-cost DVR/NVR systems

Evidsure

Works with existing smartphones

How Evidsure Works

Three steps to claim-ready evidence for every shipment.

1

Capture Product Proofs

Warehouse staff capture photos and video of each product during packing and dispatch using the Evidsure mobile or web app.

2

Store Securely

Media uploads automatically to your secure dashboard with timestamps, Order ID tagging, and metadata — organized by date, warehouse, and SKU.

3

Submit Instantly

When a dispute arises, retrieve your visual proof in seconds and submit with one click directly to the marketplace claim portal.

Why Sellers Choose Evidsure

Real results for Indian marketplace sellers.

80-90%Claim Win RateAcross Amazon, Flipkart, AJIO and other supported marketplaces
70-80%Return Loss ReductionAverage reduction in monthly return fraud losses
<24hrsSetup TimeNo new hardware needed — works with existing devices
7+Marketplaces SupportedAmazon, Flipkart, AJIO, Myntra, Meesho, Nykaa, JioMart
100%Cloud BackedEncrypted storage with automatic backups and 90-day retention
0Extra HardwareUse smartphones your warehouse team already owns

What Sellers Are Saying

  • Evidsure transformed how we handle return disputes. Our claim approval rate went from 40% to over 85% within the first month.

    An image uploaded to Strapi called rahul-sharma

    Rahul Sharma

    Operations Manager · FabStyle India

  • Before Evidsure, we were losing ₹3-4L every month to fake returns. Now we have timestamped proof for every order and our losses have dropped by 70%.

    An image uploaded to Strapi called priya-mehta

    Priya Mehta

    Founder · CraftBazaar

  • The centralized dashboard makes it incredibly easy to retrieve evidence for any dispute across Amazon, Flipkart, and Meesho — all from one place.

    An image uploaded to Strapi called amit-joshi

    Amit Joshi

    E-commerce Head · TrendWear

  • Setup took less than a day and our warehouse staff picked it up immediately. The timestamped media has been a game-changer for AJIO claims.

    An image uploaded to Strapi called sonal-kapoor

    Sonal Kapoor

    Warehouse Manager · ElectroKart

  • Evidsure helped us achieve 100% claim approval on Myntra within 6 weeks. The visual proof system is exactly what marketplace sellers need.

    An image uploaded to Strapi called deepak-verma

    Deepak Verma

    Co-Founder · PureOrganics D2C

Success Stories

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FashionHub

Fashion / AJIO, Flipkart

Problem

FashionHub was losing approximately ₹6L/month to fake and fraudulent return claims across AJIO and Flipkart. Their team had no visual proof system and claims were consistently rejected.

Solution

Evidsure was integrated into their packing workflow within 2 days. Every outgoing shipment is now captured with timestamped video and photos, automatically tagged to the Order ID.

88%

Claim Approval Rate

₹5.2L

Recovered Monthly

3 Days

Average Claim Resolution

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MultiMart Sellers

Multi-Platform / Amazon, Flipkart, Meesho

Problem

Operating across 5+ marketplaces, MultiMart had no centralized system to manage return evidence. Each platform required different proof formats and the manual process was costing hours daily.

Solution

Evidsure centralized their evidence management across all platforms. Single capture workflow, one dashboard, compliance documentation generated per marketplace format.

75%

Faster Claim Processing

5+

Platforms Unified

0

Missed Claim Deadlines

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NaturalGlow D2C

Beauty & Wellness / Meesho, Nykaa

Problem

NaturalGlow faced high WFR (Wrong/Fake/Return) claims on Meesho. Products were returned in tampered condition with no way to prove damage occurred post-dispatch.

Solution

Evidsure's before-and-after capture workflow with SKU tagging gave NaturalGlow irrefutable proof for every shipment. Nykaa and Meesho claims now resolve in days, not weeks.

72%

Reduction in Return Losses

91%

Claim Win Rate

4x

Faster Dispute Resolution

Frequently Asked Questions

Supporting Claims on 7+ Marketplaces

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Meet Our Team

Building technology that protects Indian e-commerce sellers.

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Milan Patel

Founder & CEO

Expert in e-commerce logistics and marketplace compliance, with a focus on automating QC for Indian marketplace sellers.

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Meet Patel

Co-Founder

Relentless problem-solver on a mission to protect marketplace sellers from fraudulent returns and revenue loss.

Ready to Protect Your Business?

Join 500+ sellers who have cut return fraud losses with Evidsure.